FAQs

Is this website for wholesale purchasing only?

Yes. Safaa.ae is for serving other businesses to fulfill their needs of getting the best products across kitchen, home and cleaning categories. Since website is designed for wholesale purchasing, there will be a minimum quantity requirement for every products.

How do I order from Safaa.ae?

• To order from Safaa.ae, first you need to register as a customer.
• A customer should have a legal business entity registered with concerned authority in the UAE.
• Once the registration is submitted, our team will review the details and contact the customer for verification.
• Once verified, the customer will be able to login, see the prices and place the order.

How to register with Safaa.ae?

It is an easy one step process to register with Safaa.ae!

• Basic details about the person: First & Last Name
• Contact details: Email ID and Phone Number
• Company Details: Registered Name, Address and Trading License No.
• Create your password and register.

Our team will get in touch with you for verification. Once the quick process is done, you will be able to login as customer.    

How to view prices in Safaa.ae?

To view prices, you need register as a customer with us. Once the registration and verification are done, you will be able to login as customer and view prices.

What is the delivery time for an order in Safaa.ae?

Usually, delivery is done within 1-2 business days from order confirmation. If the location is remote and far from city centers, it may take 2-3 business days after order confirmation.

Is there any delivery fee for orders in Safaa.ae?

To know more about the free delivery eligibility and other details please see this page.